Health, safety and environment
The Company’s key HSE priorities comprise continuous improvement of workplace safety and reduction of accident and injury rates and occupational diseases. The Company’s main professional and technology-related HSE risks include equipment failures and breach of organisation rules for high-hazard operations, as well as violation of regulatory requirements and safety rules by contractors.
To mitigate these and other safety risks, the Company manages them in accordance with the corporate standard based on qualitative risk assessment. The Company uses advanced international methods such as HAZID/ENVID (hazard identification), HAZOP (hazard and operability study) and PHSER (HSE risk review) to assess technology-related risks during design, construction, operation and liquidation processes. Technology-related HSE risks are managed by the equipment reliability improvement programme. Due to the importance of this production area and HSE, it has been singled out as a separate OMS component.
Reliability management is based on risk assessment at all stages of the production cycle, from design to dismantling and disposal. At the operational stage, the Company needs to ensure smooth and reliable operation of equipment throughout its life time and reduce the number of its repairs.
To this end, the Company uses advanced approach and assessment tools such as RCM, RBI and RCAThe RCM (Reliability Centred Maintenance) methodology helps to identify and select maintenance focused on reliability. The RBI (Risk Based Inspections) methodology provides technical condition controls based on the risk analysis of technical devices. The RCA (Root Cause Analysis) methodology analyses losses that account for most of the damage in order to prevent them. enabling us to rank equipment based on its criticality for production, focusing on highly critical facilities, to implement a failure analysis system that identifies and classifies its causes, and to effectively manage the process using the statistics collected.
The assessment methods of occupational risks in workplace safety are designed to make sure that employees have no concerns about their safety when they start working on a new assignment. To mitigate this group of risks, the Company is developing various occupational controls and improving its safety culture.
The main programmes set to foster safety culture and leadership in this area include rating to subsidiaries based on HSE criteria, monitoring dangerous actions and hazardous conditions on a dedicated observation map, and conducting leadership safety behaviour audit.
As part of rating process, the Company’s subsidiaries are assessed based on proactive (initiatives seeking to prevent accidents) and reactive (rates of injuries, accidents, road traffic accidents, etc.) criteria and are ranked according to the achievement of HSE targets.
Leadership safety behaviour audit is one of the key tools for line managers to control safety behaviour at the production facilities. This is a regular documented process of monitoring an employee’s work on an assignment and his/her work areas/places, followed by a conversation with him/her to correct dangerous or encourage safe behaviour.
The observation map for monitoring dangerous actions and hazardous conditions enables us to involve personnel in the process of revealing dangerous actions and conditions, and promptly eliminate problems and mitigate the risk of incidents or emergencies while interacting with line managers on an ongoing basis.
The Company’s key safety improvement programmes include
- equipment safety reviews and alignment of production facility characteristics with workplace safety regulations;
- upgrade of accident prevention systems;
- emergency prevention and response plans;
- control of compliance with HSE rules;
- maintenance of safe working conditions and workplaces that fully meet statutory and corporate safety requirements;
- provision of personal protective equipment;
- occupational health initiatives.
In the reporting year, the Company registeredTo calculate the number of accidents in 2018, the Company used a new methodology as prescribed by Order of the Federal Environmental, Industrial and Nuclear Supervision Service (Rostechnadzor) No. 29 On Approval of Methodological Guidelines for Classification of Technogenic Events in the Realm of HSE Taking Place at Hazardous Oil and Gas Production Facilities dated 24 January 2018. In line with these new guidelines, some of the incidents previously classified as first grade technogenic events or incidents, are classified as second grade technogenic events and no longer regarded as incidents starting from 2018. one accident and 1,068 incidents at hazardous production facilities.
We are profoundly saddened to report that one employee died while working at the Company’s production facility. After the death of a filling station operator as a result of a pulmonary heart failure caused by hydrocarbon poisoning, a detailed investigation was launched to develop an action plan minimising the risk of similar accidents going forward. In line with this plan, all of the Company’s designated subsidiaries have put in place relevant prevention initiatives.
In 2018, FAR across the Company’s production and service subsidiaries in Russia stood at 0.89. Number of fatalities involving contractors’ personnel on the Company’s sites decreased from 10 in 2017 to 4 in 2018.
Responding to emergencies
To ensure civil defence, the Company enhances the emergency resilience of its production facilities and trains its employees to respond effectively, including in harsh weather conditions.
The Company has an Emergency Prevention and Response System. It is focused on:
- planning and implementing emergency prevention initiatives;
- protecting employees and production facilities;
- enhancing the resilience of production facilities;
- mitigating the risk of industrial emergencies;
- minimising property damage from emergencies;
- using relevant action plans to recover from natural and industrial emergencies.
The Company runs an annual drill and training programme for employees and managers to practise:
- emergency alerts;
- officer assembly and notification of the municipality’s and facility’s emergency teams acting as part of the National Emergency Management System (NEMS);
- mobilisation of emergency and rescue units;
- safe shutdowns of industrial equipment;
- emergency localisation;
- using personal protective and basic fire-fighting equipment;
- providing assistance and aid to affected people.
The reporting year’s major initiatives included the following:
- A unique training facility opened at the Omsk Refinery to provide opportunities for acquiring and practising work at height skills. The nine-metre-high three-tier complex is one of a kind in the Russian oil refining industry. It has 12 functional zones for all types of work at height, including those involving the use of ladders or moving across or along horizontal or vertical metal structures, slopes or piperacks.
- The Company was the first member of Gazprom Group to implement initiatives focused on quenching blowouts at subsea wellheads: a relief well drilling programme was developed that allows for the use of a jack-up rig, and a quadrilateral agreement on quenching blowouts at subsea wellheads was signed.
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Gazprom Neft’s transport safety programmes include workplace control initiatives, defensive driving courses, safety briefings and training sessions, and monthly HSE meetings (stand-ups).
The Company’s project teams seek to improve safety across Gazprom Neft’s priority areas, which include air, water, and road transport, with dedicated roadmaps through 2019 in place. The project teams are responsible for drafting internal regulations, which set operating standards for all assets. In 2018, the Company drafted and approved a document that regulates workplace safety issues at the railway facilities and is aimed at mitigating possible risks and bringing the number of accidents to zero. Gazprom Neft was the first among oil and gas companies to develop such a document.
Training is an important part of transport safety programmes.
The updated road traffic safety management system launched in 2017 focuses on developing the ability of drivers to predict and avoid emergency situations. In 2018, the dedicated training sessions covered some 49,000 drivers working for Gazprom Neft and its contracting companies.
In the reporting year, the Upstream Division introduced 38 mobile road safety teams to prevent road traffic accidents, monitor drivers, oversee compliance with the operating rules pertaining to the road transport and special equipment, and examine the condition of roads and access roads.
In 2018, the Downstream Division began piloting a vehicle tracking system featuring an online control system and an AVL hardware to monitor driving behaviour. The pilot project involves assets transporting hazardous goods.
In 2018, Gazprom Neft’s IT team completed an R&D project focusing on using the video analysis to improve road transport safety at the Company’s sites. The researchers developed a tool based on a neural network algorithm to analyse and control driver behaviour. Artificial intelligence recognises violation of safe transportation rules by drivers, such as using a mobile phone, smoking in the car, being unbelted, or driving with third persons. The new system is self-learning. As soon as it accumulates sufficient data, it becomes capable of not only registering standard incidents, but also identifying the new ones.
Data from the vehicle trackers are transferred online to the operator who responds to dangerous actions of drivers or hazardous situations in real time as well as generates reports on the driving quality for the management of the subsidiaries.
Health and safety
The Company’s health protection and disease prevention system is designed to:
- ensure health and well-being of the Company’s employees;
- align an employee’s health condition and physical abilities with the job characteristics and requirements;
- identify and eliminate workplace health hazards;
- raise employees’ awareness about occupational health.
To achieve these goals, the Company undertakes to:
- assess and minimise occupational disease risks;
- ensure safe and hygienic working and living conditions across its field sites;
- implement comprehensive prevention initiatives to reduce disease incidence among employees;
- arrange for medical examinations;
- identify and monitor cardiovascular disease risk groups;
- prevent contagious and non-contagious diseases (vaccination / therapeutic and preventive nutrition);
- develop an emergency medical response framework (first medical aid and evacuation capabilities, first aid training for employees);
- promote healthy lifestyles (including vaccination, healthy living awareness campaigns, alcohol and drug abuse prevention initiatives, insurance activities);
- investigate health-related incidents and analyse disease (disability) incidence.
These activities are governed by the legislation and the Occupation Health Programme corporate standard. To increase responsibility across the supply chain, the Company introduced health protection into contractor management. Among other things, Gazprom Neft controls medical check-ups of contractor employees and makes sure that contractors have an effective emergency medical response system in place.
In 2018, the Company launched a three-year project to create a health protection system designed to prevent or mitigate accidents. The project focuses on identifying employee health risks and bottlenecks for implementing key medical and rehabilitation initiatives.
Main focus areas
- Building barriers to prevent exposed employees from accessing production facilities. The Company has established uniform requirements and qualification standards for clinics conducting medical examinations to screen out dishonest counterparties. Gazprom Neft also started developing a local system of automated pre-tour/pre-shift medical check-ups which integrates medical equipment and software. The system allows for an early identification of many diseases and online monitoring of the employee’s condition to detect fatigue, sudden health impairment, or stress. Based on the results, the system can notify the relevant employee, dispatcher, and the doctor.
- Building barriers to reduce injury severity and provide an effective emergency medical response. The Company consistently improves its resource allocation and trains its employees to provide better aid at each phase of response – from early identification to post-resuscitation care.
- Building barriers to reduce the likelihood of incidents (occupational hygiene, disease prevention, and promotion of healthy lifestyle). This project focuses on turning healthy living from a formal initiative into employee’s primary need.